vacancies at tuddenham mill, boutique hotel and restaurant in suffolk

 

Restaurant supervisor

 

We are looking for bright enthusiastic restaurant supervisor who possesses the following skills;

  • Provide exceptional customer service at all times.
  • To run all pre service meetings and to lead the F&B team through every service
  • Support the F&B team leader in achieving agreed standards and objectives for the unit.
  • To ensure the right training is in place for all new starters and ongoing for all F&B colleagues.
  • To have specialist wine knowledge to enable you to talk knowledgeably to customers and to train new team members.
  • To own the rota for all food and beverage colleagues providing appropriate cover, whilst ensuring that the business financial targets are being met i.e. salary targets.
  • Ensure the highest standards are achieved within the food and beverage team at all times.
  • Continually promote Tuddenham Mill to internal and external customers.

 

Main duties will include;

  • Making customers feel welcome and comfortable is an essential part of the role.
  • Identify customers’ requirements and exceed their needs wherever possible.
  • Taking food and drink orders in casual, fine and alfresco dining areas.
  • Serving food and drink orders in casual, fine and alfresco dining areas.
  • Taking payment for purchases.
  • Dealing effectively with all customer queries or concerns and be able to act on these in the appropriate way.
  • Working in a cohesive way with all departments within the unit to deliver a complete customer experience.
  • Any other duties that may be required from time to time.
  • Ensure working and public areas are kept clean and tidy at all times.
  • Support and work with all other departments to ensure a consistent approach to delivering the customer experience.
  • Actively look at opportunities in which to deliver continuous improvement.

 

 restaurant team members

 

We are also looking for full and part time waiters/waitresses who possess the following skills;

  • Operates to consistently high standards.
  • Excellent customer care skills when handling enquiries with the customer.
  • Adaptable, friendly, efficient and customer focussed.
  • Previous waiting experience.
  • Attention to detail.
  • Ability to work well under pressure.
  • Various shifts available.

 

Main duties will include;

  • Making customers feel welcome and comfortable is an essential part of the role.
  • Identify customers’ requirements and exceed their needs wherever possible.
  • Taking food and drink orders in casual, fine and alfresco dining areas.
  • Serving food and drink orders in casual, fine and alfresco dining areas.
  • Taking payment for purchases.
  • Dealing effectively with all customer queries.
  • Working in a cohesive way with all departments within the unit to deliver a complete customer experience.
  • Any other duties that may be required from time to time.
  • Ensure working and public areas are kept clean and tidy at all times.
  • Support and work with all other departments to ensure a consistent approach to delivering the customer experience.
  • Actively look at opportunities in which to deliver continuous improvement.
  • Various shifts are available.

 

commis chef

 

With the following experience;

  • Basic knife skills
  • Energetic with experience of working in a kitchen environment
  • Good communication skills
  • Ability to work in a team

 

in return we can offer you

  

  • A fabulous place in which to work and become part of a great friendly team
  • Competitive salary plus tips
  • Paid holiday
  • Colleague accommodation options
  • Friends and family discount scheme at all our hotels
  • Non-contributory health scheme with HealthShield
  • Company pension scheme if you wish to join
  • Career development including internal training as well as award winning training with our partner Fairstead Development (national Training Awards winner)
  • Become part of the Agellus Hotels with opportunities at all the hotels

 

If you are interested in working for a company that likes to do things differently and would like to share in our success then send or e-mail your CV and application letter to:

info@tuddenhammill.co.uk

 

Tuddenham Mill
High Street
Tuddenham
Nr Newmarket
Suffolk
IP28 6SQ

 

 

 

 

 

 

 

 

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